Financial Counselling Australia 2018 conference is being held at the Grand Chancellor Hotel in Hobart, Tasmania
Master of Ceremonies: David Tennant, CEO, Shepparton Family Care
7.00 am | walking tour
If you have registered for the walking tour please meet Robyn and/or her expert guides outside the Henry Jones Art Hotel, 25 Hunter Street. The guides will be wearing bright blue shirts and holding bright blue folders with Hobart Walking Tours printed on them.
8.00 am | Registration
9.00 am Let’s start our story
We are meeting on the lands of the Mouheneenner
(pronounced Moo-he-ne-nah) People.
Their dreamtime stories tell of the creation of the land and everything in it.
9.30 am | keynote address: advance australia fair: how are we faring?
Dr John Falzon, CEO,St Vincent de Paul Society National Council of Australia and Kasy Chambers, Exec. Director Anglicare Australia
10.20 am | Changing the Story - A Tale OF RESILIENCE, LOVE AND HUMOUR
Jessie Lloyd, Curator, The Mission Songs Project
Professor Robynne Quiggin, University of Technology Sydney
11.00 am Morning tea
11.30 am | Rant and Rave
11.35 am | FCA – Stories to Share
11.50 am | Bankruptcy as an Option: What’s its impact?
Professor Ian Ramsay, Harold Ford Professor of Commercial Law, University of Melbourne
12.20 | Rank the … Energy and Telecommunication Companies
Judi Jones, TIO Ombudsman, Teresa Corbin, ACCAN CEO
Speakers from EnergyAustralia, Origin and AGL
Once upon a time, energy was deregulated . . . Once upon a time, there was no such thing as a text message or the internet . . .
This session is a deep dive into the hardship practices in both the energy and telecommunications industry. In the telco space, there is a special focus on the NBN and what financial counsellors need to know.
1.00 pm Lunch
2.00 pm | concurrent sessions
3.30 pm Afternoon tea
4.00 pm | Stirring the Pot: How Telling Our Stories Makes a Difference
Delia Rickard, Deputy chair ACCC & Peter Kell, Deputy Chair, ASIC
In this panel session, we hear from the regulators about how we can continue to make a difference.
4.20 pm | Final keynote: Trust
The Hon. Anna Bligh AC, CEO, Australian Banking Association
Anna Bligh had a long and distinguished career in politics including as the Premier of Queensland. She was most recently the CEO of YWCA NSW, an organisation assisting woman and children affected by domestic and family violence.
5.00 pm | Close Day 1
7.00 pm Jan Pentland Conference Dinner